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21 cu. ft. Counter Depth Side-by-Side Refrigerator with In-Door-Ice® Plus System

Model # WRS571CIDM

 4.1 out of 5 (1393 Reviews)

Regular Price $1,449

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Features:

  • Adaptive Defrost
  • Counter Depth Styling
  • Adjustable Gallon Door Bins
  • LED Interior Lighting
  • External Ice and Water Dispenser
  • Hidden Hinges
  • FreshFlow Air Filter
  • LED Dispenser Night-Light
  • Exterior Ice and Water with EveryDrop Water Filter
Dimensions
Cabinet Width 35-1/2 in
Depth 29-3/4 in
Depth Closed Excluding Handles 27-1/2 in
Depth Closed Including Handles 29-3/4 in
Depth Excluding Doors 24-1/2 in
Depth With Door Open 90 Degree 45-7/8 in
Freezer Volume 6.97 cu. ft.
Height 68-7/8 in
Height To Top Of Cabinet 68-5/8 in
Height To Top Of Door Hinge 68-7/8 in
Refrigerator Volume 13.62 cu. ft.
Width 36.0 in
Configuration and Overview
ADA Compliant ADA Height and Side Reach Compliant
CEE Tier Not Rated
Counter Depth Yes
Number of Doors 2
Prop 65 CALIFORNIA RESIDENTS ONLY - WARNING: Cancer and Reproductive Harm - www.P65Warnings.ca.gov
UL UL
Appearance
Cabinet Finish Smooth
Door Finish Smooth
Door Style Flat
Handle Color White
Handle Material Metal
Handle Type Reach-Through Handle
Hidden Hinge Yes
LCD Touch Screen No
Reversible Door No
Controls
Air Filter Indicator/Reset Yes
Automatic Defrost Yes
Control Lockout Yes
Door Ajar/Open Alarm Yes
Freezer Details
Door Type Swing
Freezer Number of Shelves 4
Refrigerator Details
Deli Drawer Yes
Humidity-Controlled Drawers 1 Full-Width
Lighting LED
Number of Interior Shelves 4
Pantry Drawer No
Supplementary Containers Utility Compartment
Filter Details
Fresh Flow Air Filter Yes
Produce Preserver No
Water Filter Indicator/Reset Yes
Water Filter Location Interior
Dispenser Details
Dispenser Options Filtered Water
Dispenser Type Exterior Ice and Water
Types of Ice Crushed/Cubed
Icemaker Details
Icemaker Factory Installed
Icemaker Location Freezer
Certifications
Energy Star® Qualified No
Prop 65 CALIFORNIA RESIDENTS ONLY - WARNING: Cancer and Reproductive Harm - www.P65Warnings.ca.gov
Electrical
Amps 15 or 20
Hz 60

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy, and expensive and you probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

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4.1

out of 5 (1393 Reviews)

84% of reviewers recommend this product.

I love the side by side and the water a and ice di

Submitted by Zooey68 - 7/22/2019

I bought this a couple of weeks ago and the ease of use and overall good refrigerator
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Yes, I recommend this product

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Poor Experience

Submitted by cawee - 7/10/2019

I've had this fridge for just over a year. This spring it stopped working. I had a tech come and look. He found there was no gas so he filled it up. He used a sniffer to find any leaks. None were found. 2 weeks later after I return I find the fridge has failed again, not cooling anything. Lot's of food spoiled. The fridge now really smells despite all efforts to get rid of it. The server guy comes out again and puts more gas in and again uses a sniffer. No leak found. At this point there must be a leak but it is at the top of the fridge. Not serviceable. He recommends a new fridge and can't by law keep coming out and putting more gas in as it's a bit toxic. I'm in the process of working with warranty, but as of now, I'm stuck without a working fridge and being told it can't be serviced. I'm really hoping Whirlpool just gives me a new one.
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No, I do not recommend this product

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Counter Depth refrigerator

Submitted by RandiW - 7/8/2019

Had to switch a bigger refrigerator for this one to fit in the space; love the counter depth design. Wish the refrigerator and freezer came with more shelves/bins. There seems to be space for them. Also, sometimes the refrigerator door is tough to get open (the seal is very strong.)
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Yes, I recommend this product

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Good features and look

Submitted by Ken from texas - 7/1/2019

Bought a month ago and the finish was good quality, a little noises at times but I don't mind as long as it works. I had a kitchen aid previously that broke down after a year.
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Yes, I recommend this product

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Extremely Poorly Designed

Submitted by WhirlpoolSux - 6/30/2019

This is easily the most poorly designed fridge I've ever encountered. None of the shelves in the unit are adjustable and as a result there are zero shelves that can fit a 12 pack of sodas for example, there is 1 shelf that can fit any type of tall carton(bottle of juice, gallon of milk, the shelves in the door are too short and too narrow to fit many containers and bottles as well. As a result only about half of the space inside the fridge is actually available for use for 90% of the products you would want to keep in the unit.
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No, I do not recommend this product

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PLEASE DO NOT BUY!!!

Submitted by LBrandley - 6/21/2019

We bought this fridge/freezer not even three years ago. It was working amazing up until when we noticed the ice maker wasn't making ice anymore. We couldn't figure out why until my husband started looking further... he noticed that the freezer door had actually cut through the wire harness at the bottom and that is why the ice maker wasn't working. Also the lights on the outside of the freezer don't work as well since that wire was cut too. I contacted Whirlpool and they said there was absolutely nothing I could do and that there wasn't a recall soooo yeah that was it. WELL MAYBE THERE SHOULD BE A RECALL since I am not the only person this has happened to. Google it!!!! Totally disappointed in their customer service and lack of care and compassion for their customers. Please before you buy google this issue and you will see there are hundreds of people who have experienced the same thing. Horrible design!!!
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No, I do not recommend this product

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Ice maker broke down after two years

Submitted by SacramentoStaci - 6/17/2019

Purchased this in 2016 at Lowes by the salesperson who raved about this product. We also purchased a dishwasher at this time. When the ice maker broke down we called the repair person who stated there was a problem with this model and that I needed to contact Whirlpool. Low and behold I called customer service at Whirlpool and was advised that yes, there was problem with this model and tha I shoudl call Lowes to confirm if I had an extended warrenty or not. I did as she instructed and discovered there was no warrenty. Today when I called Whirlpool back I want told by customer service that there were no notes of my previous call and that it wasn't a recalled unit. Iam SO confused and disappointed to have wasted SO much time with gettng the run around by customer service. Be advised, this model has some faulty issues but you will never get a clear answer from the staff at Whirlpool. Also to add the refrigerator is freezing the food on the freezer side and make a lot of noise. THe ice maker doesnt work
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No, I do not recommend this product

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Roomy compartments

Submitted by Anonymous - 6/13/2019

I love my new refrigerator's look and so easy to keep clean. No fingerprints.
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Yes, I recommend this product

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Great ice maker

Submitted by Nana 9 - 6/13/2019

We bought if for the ease of removing and emptying the ice maker
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Yes, I recommend this product

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Beautiful looking but small freezer

Submitted by Marabelle - 6/5/2019

This was basically the only refrigerator that would fit under my kitchen cabinet. It is smaller then I am used too, but it is working out for my husband and Me. I like the door bins and water/ ice. That is where you lose so much space. It doesn't come with enough freezer shelves but I ordered another one from Whirlpool. They are glass, a little flimsy in terms of how they fit into slots. I suppose they could potentially fall out. Again this is what fit so, I am happy it does and will just be careful. Also the air filter was missing too. I went to home goods and bought bins to organize everything and I like how clean it looks.
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Yes, I recommend this product

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Freezer Door Wiring Harness

Submitted by RyanD - 5/23/2019

We just bought a home with this refrigerator, and found it odd that the ice dispenser did not have ice. I checked the normal things, and then started my Google search and landed here. I see that I am not alone in this issue. The water works (for now), but the ice dispenser does not work at all.
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No, I do not recommend this product

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Pretty fridge but poor reliability

Submitted by dmarie30 - 5/8/2019

I purchased this refrigerator new from Lowes in November of 2017. By January of 2018 (less than 3 months into ownership), the diffuser started making a steady, loud rattling sound. The diffuser is the piece of equipment that regulates the temperature between the refrigerator side and the freezer side (I now sadly know too much about refrigerator parts). Because the refrigerator was within the 1 year warranty, I was able to have it replaced with a new diffuser and that resolved the issue (temporarily). In April of 2019 (1 year and 5 months of ownership), the diffuser is now making the same steady rattling sound. It it outside of the 1 year warranty and the repairman expressed that the diffuser is not functioning properly (again) and that it will soon fail and therefore ruin all food in the fridge and freezer. I have had refrigerators for many years and never had any issues until they literally died 15-20 years later. Based on this experience, it's my presumption that I'm going to have to replace the diffuser every 1.5 years for the duration of ownership. That requires coordinating appointments with the repairman, requesting time off from work, and expending hard earned money on poor craftsmanship. This is my first Whirlpool refrigerator and at this point it will likely be the last.
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No, I do not recommend this product

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Bad wire harness design

Submitted by Brownsfan - 4/29/2019

I bought this refrigerator in March of 2017. A couple of months ago the icemaker quit working and a couple of days later it started to work again. This week in April of 2019 it quit again so I started to look around and check some things. I found the cheap wiring harness that goes into the freezer door for the icemaker all tore apart from opening and closing the door. I called Whirlpool and explained this is a production defect and they should take care of it. I was told my warranty had expired and they couldn't help me. I can't even find the harness to purchase. DO NOT BUY THIS MACHINE IF YOU NEED AN ICEMAKER OR GOOD CUSTOMER SERVICE.
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No, I do not recommend this product

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Nice counter depth fridge

Submitted by ArtieSB - 3/20/2019

This is a nice counter depth fridge. It was very easy to install the water line yourself. Do make sure to turn the nuts with a wrench enough until the water leaks. The freezer is a bit small, but it's find for 2 people's use. The fridge can get a bit loud, but I'm sure we'll get used to it. There is an air filter compartment, but the filter is not included with the fridge. Fridge does come with its water filter. I don't use the features much, but water pouring works well. It has been keeping all our stuff cold for the past month.
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Yes, I recommend this product

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Haven't gotten to use it yet

Submitted by Genashands - 2/15/2019

It came with the RV we bought, and I just love it!!
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Yes, I recommend this product

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DO NOT BUY THIS UNIT!!!!

Submitted by Ryan-K - 1/24/2019

Do not buy this unit, search the internet please for this reoccurring issue . . . there is a wire harness at the bottom of the freezer door, it will become severed and various components will stop working. This is a design flaw Whirlpool needs to take ownership of. Look around on the internet there are many reported instances. I bought a full set of Whirlpool appliances, as I thought they were quality. The lack of ownership related to this issue will be the reason I never buy another Whirlpool product again.
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No, I do not recommend this product

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great feature

Submitted by philipyee129 - 1/8/2019

I bought it for my rental. My tenant is happy with it.
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Yes, I recommend this product

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Whirlpool model WRS571CIDM02

Submitted by Linda H. - 12/27/2018

After 2 1/2 years the wire harness between the freezer door and the main unit have started to break individual wires. First wire to go took out the ice maker. After 5 months the issue has still not been resolved. A definite design flaw which will happen again. Trying to get a buyout to purchase a different model.
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No, I do not recommend this product

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Space

Submitted by Sharda - 12/7/2018

Space divider are not so great for refrigerator part of the fridge i wish they would cosider that.
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No, I do not recommend this product

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Cabinet size

Submitted by Rounderst - 11/8/2018

Gives more room since it is cabinet and doesnt give up cubic feet.
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Yes, I recommend this product

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RUN AWAY! TERRIBLE MODEL NOTHING BUT PROBLEMS

Submitted by Frozen in CT - 10/10/2018

Problem not resolved, everything freezes in top 2 shelves.For the first 6 months of ownership seemed to work ok, then had trouble with ice maker not working. Within 8 months the temperature was getting progressively worse so everything on top 2 shelves would freeze, milk, yogurt. etc. Whirlpool's answer is to not put liquid on those top shelves near the freezer side. Really? This will not work with a family, not enough room on the door to fit everything. Also have rust spots on the stainless steel which started coming up after 6 months. After 5 repair visits (taking time off of work to stay home, waiting the 5 hours for them to show up, etc.) I get the answer to put liquids on the door. Wish I kept my 25 year old Hotpoint, at least it worked. This is a lemon do NOT BUY!
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No, I do not recommend this product

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Plenty of room

Submitted by Adam280 - 10/7/2018

I bought this a few months ago and we have really enjoyed it.
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Yes, I recommend this product

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Great looking and functional!

Submitted by Greta830 - 10/7/2018

I bought this about 3 weeks ago and I'm thrilled with my new refrigerator! I love the fact that its stainless doors are finger proofed! I was constantly cleaning my old one and never could get the streaks out. Can't wait to see what my electrical bill is this month because my new one is an energy saver!!
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Yes, I recommend this product

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Don't Recommend

Submitted by Ycnan1 - 10/6/2018

Temperature in fresh food compartment is uneven. Cold air output from top left corner is so cold that any food placed below will freeze. Thermometer is reading 20°F on 2nd shelf down even with baffle placed on top shelf to block air. This is true even with fresh food temp set at 39°. In effect this eliminates usable space. Must dispense at least 8 oz. from water dispenser before obtaining cold water. Ice dispenser sounds like a limb shredder.
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No, I do not recommend this product

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Trash

Submitted by bozaki - 9/21/2018

Broke after a year and a half. Only a 1 year warrant. $600 repair
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No, I do not recommend this product

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Disappointed I had to purchase extra shelves

Submitted by DebTos - 9/17/2018

Food freezes in refrigerator near freezer side! Shelves shown in sales brochures are not included. False advertising
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No, I do not recommend this product

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smaller than I thought

Submitted by mbs at gmail - 9/14/2018

There seems to be quite smaller than my previous frig. Can't have things against the back of the frig or it freezes the items. There are not enough shelves in the freezer and an extra one costs too much!
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No, I do not recommend this product

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Would be great if it worked.

Submitted by Jerry 72 - 8/15/2018

This refrigerator came in an RV when we purchased it. First trip out would not keep food cold in refer side. finally purchased thermometers and confirmed it stayed around 65 degrees. freezer would go down to 15 below. After 4 repair visits it still is not working properly. Whirlpool says they are doing nothing but repair visits. This is worst experience ever with a manufacturer of a product. The one star rating is too much. Will never buy another whirlpool product!!!!!
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No, I do not recommend this product

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Great Refrigerator. Energy Efficient

Submitted by Wastashti - 8/14/2018

This is a superior Appliance. It's pretty and easy to keep clean. Our Electric bill has decreased. The ice maker and cold water dispenser is great. It has plenty of space and wish I had bought it sooner.
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Yes, I recommend this product

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where are the freezer shelves

Submitted by houston dissatisfied - 8/12/2018

Ridiculous to have space for shelves, but no shelves and cannot get a response as to how I can even purchase them. so disgusted. strayed away from GE. now what?
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No, I do not recommend this product

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No good

Submitted by Willyc92 - 8/10/2018

We just got the fridge and the compressor went out and they still have yet to come fix it
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No, I do not recommend this product

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Great features!

Submitted by Bobbi1106 - 8/10/2018

This counter depth fridge perfectly completes our kitchen makeover. Everything about it compliments our small galley kitchen.
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Yes, I recommend this product

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Fits our space and lifestyle

Submitted by ronbob - 8/6/2018

So far no issues, the refrigerator works as it is suppose to and we are happy with it
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Yes, I recommend this product

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Works great

Submitted by Cindy91 - 8/2/2018

We bought this refrigerator for our rental home and it is quite an upgrade for our renters. The ice maker works great so far and it is very nice to have both ice and water in the door.
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Yes, I recommend this product

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Great Features

Submitted by mpetru - 8/2/2018

I bought this refrigerator for my new home about a month ago. No regrets!! The features are really cool. Whirlpool is great, the only brand I trust!!
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Yes, I recommend this product

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Not Very Reliable

Submitted by Trave1er - 7/31/2018

We purchased this refrigerator in July 2016. The first thing we noticed was that the freezer did not have shelves in all the spaces, so storage space was a problem. We also found that buying additional shelves is very costly. Anyway, other than that, everything seemed okay for awhile. However, the refrigerator gradually got noisier and noisier. It got so every time you opened the door it would make a terrible squawking noise. The repairman came and told us the repair would cost over $450 to fix a 2 year old refrigerator. We did it, and are now keeping our fingers crossed.
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No, I do not recommend this product

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VERY NICE

Submitted by ron1948 - 7/29/2018

remodeling the whole house ,hope to be using the refrigerator, in 2 weeks. great buy had to get it
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Yes, I recommend this product

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Love all the features.

Submitted by betty808 - 7/17/2018

Enjoying my new refrigerator with in door ice plus system. I had to purchase another tray for the door and a shelf for the freezer as I felt what was provided was not enough.
Originally posted on Whirlpool.com

Yes, I recommend this product

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ice and water in door will be good to have

Submitted by little witch - 7/17/2018

This refrigerator is in our new travel trailer. We have only been camping one time since we bought it. The dealer did not have the valve opened up so we were unable to use the ice and water in the door. They will take care of that. The side-by-side is certainly large enough for us to camp for an extended time and keep our food fresh. We look forward to years of camping in this travel trailer and enjoying our refrigerator-freezer.
Originally posted on Whirlpool.com

Yes, I recommend this product

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Great Fridge

Submitted by Mrs. Boss - 7/17/2018

I am glad that my family made this purchase. The fridge is spacious. It makes ice really fast. Also, it's the perfect fit for my kitchen.
Originally posted on Whirlpool.com

Yes, I recommend this product

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Ice Maker Never Worked

Submitted by Mike Not Happy - 7/16/2018

I connected the water line last week, flushed 3 gallons or more, and followed all instruction regarding the ice maker (switch, sensor, etc.). The water dispenser works but a week later and still no ice. I tried chatting with the Whirlpool customer service--no help atall
Originally posted on Whirlpool.com

No, I do not recommend this product

small

Submitted by hayleytank - 7/15/2018

if only 1-2 people who don't keep much in freezer or drink containers re arranging all time
Originally posted on Whirlpool.com

No, I do not recommend this product

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Great features!!!

Submitted by Denny Joe - 7/11/2018

I bought him about a month ago and quite happy with the unit
Originally posted on Whirlpool.com

Yes, I recommend this product

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Ice maker stopped working after one year

Submitted by KayJay - 7/5/2018

I have had this refrigerator for less than 2 years and my ice maker has stopped working. It first began to dispense water into the ice bin and now it has stopped working completely. I also hate that the exterior is not smudge proof and leaves fingerprints all over it. It is a bit noisy and overall I am not very happy with this unit. I will not purchase again nor would I recommend this model to anyone looking for a new refrigerator.
Originally posted on Whirlpool.com

No, I do not recommend this product

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Whirlpool Refrigerator

Submitted by joe77 - 6/27/2018

I have had this appliance for about a month now. I purchased this unit "out of the box", it had two minor scratches on the front doors only. Easily covered up with magnetic decals. This is very easy to use and works great. I have had two service calls. The first one was for the temperature rising internally and can not cool and barely freezes. The technician determined that a fuse for the defroster fan was blown. A new fuse was overnighted and the same technician came out late to replace it. The second service call was for the same issue. The same technician called me and I told him the same issue was repeating. He ordered a new controller board and fuse which again came the next day. After these two service calls the refrigerator has been performing great. I place a manual thermometer inside and it reads a constant 37 degrees. I am very happy with the product and service from Best Buy.
Originally posted on Whirlpool.com

Yes, I recommend this product

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Modern

Submitted by jenniferj - 6/25/2018

My whirlpool was installed 3 weeks ago. I love the options for ice and water. Inside is similar to most refrigerators with deli tray, adjustable sliding glass shelves. The only down side is that the deli tray does not have dividers.....There are slots for them, but are not part of the package.
Originally posted on Whirlpool.com

Yes, I recommend this product

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purchased with new RV - 3 repairs < 1 year

Submitted by JeffR01 - 6/20/2018

I wish I could give a positive rating, because if not for the repair issues we really like the features and layout of this frig. When it works, it works great. BUT ... this came installed in our brand new RV from the mfr. (Jayco). We've stayed in the RV < 130 nights, and are now facing our 3rd repair because it is not cooling sufficiently. Awaiting the tech's diagnosis - I am losing confidence that this particular unit will stay reliable. Major inconvenience to pull the island in the RV for each frig repair -- and 1-2 weeks of having it look like this picture (and disrupting kitchen use and travel).
Originally posted on Whirlpool.com

No, I do not recommend this product

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great features

Submitted by old ladyfingers - 6/19/2018

I love this fridge and it's performance. However, I find it to be much noisier than my old one.
Originally posted on Whirlpool.com

Yes, I recommend this product

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Great features, everything we excepted

Submitted by Whirlpool fridge - 6/18/2018

Price decided the purchase but happy with the product
Originally posted on Whirlpool.com

Yes, I recommend this product

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Great Price

Submitted by Allyam - 6/16/2018

Very Good featues for the price that I paid. My compliant is that the Refrigerator is loud when it is trying to cool.
Originally posted on Whirlpool.com

Yes, I recommend this product

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